Expert support, with you every step of the way

Our dedicated support team is on-hand to support SubCon users,  so you get the very best experience out of the platform.


We support your subcontractors

Support from SubCon team is free for subcontractor users, delivering a positive experience and taking the pressure (and enquires) away from contractors.

Expert Support

SubCon users can quickly reach our expert support team via a dedicated support email or directly, by telephone.


From onboarding to
on-going support

Every new customer is taken through a thorough onboarding process to setup the platform for their business.

From setup to user training, right through to subcontractor onboarding and on-going support, the Subcon team is on-hand at every stage to help our customers maximize their new approach to subcontractor Application for Payment management.

Access the Knowledgebase

The SubCon Knowledgebase contains a range of useful articles, guides, and walk-through videos to help users quickly find answers to their queries, understand more about the functionality of the software, and get tips on best practices.

New articles will always be added to make using the platform as straightforward and simple as possible, with feedback from our community to produce the content that they want to see the most.